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4102

Cause

The media type and paper size are not set correctly.

Action

Press the printer's ON/RESUME button to cancel printing, change the media type or paper size setting, then print again.

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac).

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).

  • When the media type is set to Envelope:

    Set the paper size to Envelope Com 10 (Windows)/Envelope #10 (Mac) or Envelope DL (Windows/Mac).